Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"f3682f0ba40bc438b613dc5c7fbf2f5f1e0cb407_lout","branding":{"id":"1","key":"gsd","name":"TJO ry ICT Helpdesk Portal","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/db12a6c0-853b-4936-b0f9-161cadbeb46b/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5M2I2NTBjNS00NzIyLTRkYTgtOGE5Ni02N2Y2Zjk3NDdmODAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRiMTJhNmMwLTg1M2ItNDkzNi1iMGY5LTE2MWNhZGJlYjQ2YiI6WyJyZWFkIl19LCJleHAiOjE3NzMwOTMwMDcsIm5iZiI6MTc3MzA5MjQwN30.dElQNkuS5-t7EKxyMZob31M70DBmZwiDTZBZGkLIvJ8&client=93b650c5-4722-4da8-8a96-67f6f9747f80&mode=fit","logoId":"db12a6c0-853b-4936-b0f9-161cadbeb46b","isLogoAvailable":true,"helpCenterTitle":"Tervetuloa TJO ry:n ICT-tukiportaaliin","sharedPortalName":"TJO ry - ICT-tukiportaali","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"en-US":{"helpCenterTitle":"Tervetuloa TJO ry:n ICT-tukiportaaliin","sharedPortalName":"TJO ry - ICT-tukiportaali","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#7499c4","helpCenterTitleColor":"#100f0f","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"gsd","projectId":10000,"serviceDeskId":1,"name":"TJO ry ICT Helpdesk Portal","description":"<p>Welcome! You can raise a General service desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"2","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://tjory-helpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"1","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://tjory-helpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[1],"key":""},{"id":"3","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://tjory-helpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,3]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5ad4d904-3742-3a6a-bd3a-50306886fba4","appLinkName":"System Confluence","appLinkUrl":"https://tjory-helpdesk.atlassian.net/wiki","spaceKey":"UKBA","spaceName":"Users knowledge base articles","spaceUrl":"https://tjory-helpdesk.atlassian.net/wiki/spaces/UKBA","isServer":false},"labels":[],"projectKey":"HELPDESK","serviceDeskId":1,"kbLinkDomainURLs":["https://tjory-helpdesk.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HELPDESK","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Finnish (Finland)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5M2I2NTBjNS00NzIyLTRkYTgtOGE5Ni02N2Y2Zjk3NDdmODAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzMwOTM2MDcsIm5iZiI6MTc3MzA5MjQwNywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.eX5mZceAX8aZvYy1547eKaijnXsQFmYFRZeS6Y4SHig","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"93b650c5-4722-4da8-8a96-67f6f9747f80","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":3,"projectId":10000,"issueType":{"id":"10004","name":"Emailed request"},"form":{"name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","intro":"<p>Request received from your email support channel.</p>","instructions":"","icon":10527,"iconUrl":"https://tjory-helpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Subject","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Body","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/3","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/3","calendarParams":{"firstDay":0,"date":"2026-03-09T23:40:07+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5ad4d904-3742-3a6a-bd3a-50306886fba4","appLinkName":"System Confluence","appLinkUrl":"https://tjory-helpdesk.atlassian.net/wiki","spaceKey":"UKBA","spaceName":"Users knowledge base articles","spaceUrl":"https://tjory-helpdesk.atlassian.net/wiki/spaces/UKBA","isServer":false},"labels":[],"projectKey":"HELPDESK","serviceDeskId":1,"kbLinkDomainURLs":["https://tjory-helpdesk.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5M2I2NTBjNS00NzIyLTRkYTgtOGE5Ni02N2Y2Zjk3NDdmODAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzMwOTM2MDcsIm5iZiI6MTc3MzA5MjQwNywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.eX5mZceAX8aZvYy1547eKaijnXsQFmYFRZeS6Y4SHig","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"93b650c5-4722-4da8-8a96-67f6f9747f80","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}